Privacy policy.
Welcome to our Privacy Policy. Although we like to keep things simple, there are things beyond our control that we need to adhere to. This is one of them.
But simply put we are a supplier of services and goods, and we need to process certain information about you, name, address, e-mail address and contact numbers etc in order to be able to interact with you and provide the products you need, process payments for them and ultimately deliver them. Without being able to use your details we wouldn’t get very far!
Other “data” is often collected automatically when we use the web-site.
Business is built on trust, we understand that so we treat your information as if it were our own and aim to use it appropriately. Should you see an error in our ways or material then please contact us and allow us, to review and amend it, if possible in order to improve.
To that end, To Protect You our site is a secure web-site with a SSL certificate.
We do not use, rent or sell your information to other parties for interest-based advertising.
Nest and Health Group Ltd respects your privacy. We offer services that enable customers to purchase goods and services from us, and to safely conduct online payment transactions through secure third party On-line Gateway Providers.
This Privacy Policy describes how your personal information is or may be collected, used, and shared, your rights and choices, and how you can contact us with regard to our privacy policies, when you visit or make a payment via www.thenest.health (the “Site”).
This policy does not apply to third party websites, even if they are linked to our site. You should consider the privacy policies of those third-parties individually.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following or similar technologies to function effectively. These technologies record information about your use of our site, including,
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Additionally when you make a payment or attempt to make a payment via the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, or other information required via Gateway payments), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information
We use the Personal Information to facilitate the business relationships we have with our Users, and to comply with any regulatory and legal obligations., we use this Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, Banks and our Gateway payment providers. We also use Google Analytics to help us understand how our customers use the Site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a summons, court order, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We do not use, rent or sell your information to other parties for interest-based advertising.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
International Information Transfers
We have a global reach. Personal Information may be stored and processed in any country where we have operations or engage in business with. We may transfer Personal Information to recipients in other countries outside the country the information was originally collected and/or stored in.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you communicate through the Site, or contact us direct we will maintain Information as required for or our records unless and until you ask us to delete this information, unless it needs to be retained for applicable laws and regulations.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@TheNest.health or by mail using the details provided above:
Last updated: 22nd Jan, 2023